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How to stay safe at an ATM

Malmesbury Police shares the following tips for people making use of an ATM to ensure their safety:. Be alert and conscious of your surroundings when using the ATM. . Never give your card or PIN (Personal Identification Number) to anyone, for any reason. . Don’t write your PIN on the card or anything that is kept with the card. . Do not insert your card until asked to do so by the display screen. . Never use an ATM with a blank screen, and if the ATM is obscured from view or poorly lit leave immediately and find another ATM. . Stand close to the ATM, and use your body and hand as shield to make sure nobody sees you keying in your pin. . Also, make sure you keep your hand over the card slot to make sure nobody can swop or take your card. . Never accept help from strangers when using an ATM. You should be wary of strangers asking for help. . Criminals work in teams – one to distract you while the other steals your card or money. . If your card is retained (swallowed) by the ATM it is advisable to contact your bank’s toll-free stop card line immediately and stop your card. . Never allow a bystander to call the toll-free stop card line on your behalf – they could be tricking you into thinking your card has been stopped. . Guards are placed at ATMs to discourage criminal activities and therefore cannot help you with transactions. . If you need help, ask a bank official for assistance. . It is advisable to set a daily ATM withdrawal limit at your branch.

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