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Nuus
New vendor for electricity introduced

Overstrand Municipality has appointed Ontec from 1 July as the new pre-paid electricity vendor, after a successful tender process.

Pre-paid electricity tokens are available at various outlets located through the area, including all municipal offices.

In addition, pre-paid electricity purchases are also available on your cell phone (after the app has been installed) or via the internet.

PayCity is no longer effective, Ontec Home has to be selected. The following link can be used for registration on the website: https://home.ontec.co.za/.

Please also note that an import/export of the name data file unfortunately resulted in an error with the name incorrectly linked to the meter number.

The meter number is however displayed correctly on your purchase/slip and should have no effect on your purchases and subsequent upload of units.

Overstrand Municipality apologised for any inconvenience caused by these glitches. The municipality confirmed that extensive testing was attended to prior to going live on 1 July. “All staff involved are still monitoring and attending to resolve any queries,” said the municipality.

The municipality thanked the community for their patience in awaiting responses on any matters that might create uncertainty.

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