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Safety at Parow Centre questioned
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Despite the complaints from one of its patrons, the management at Parow Centre says all health safety protocols regarding the spread of Covid-19 are being adhered to.

TygerBurger recently received information from a member of the public, stating his concern regarding the lack of safety protocols.

“I would like you to address what seems to be a permanent issue of Covid-19 non-compliance at Parow Centre. Yes, they do screening and sanitizing at the entrances and practise social distancing at the till points in the stores, but that is where Covid-19 compliance ends. My biggest concern is the escalators which are constantly out of order, and people are allowed to walk up and down the same escalator at the same time, brushing against one another whilst doing it,” patron Colin September wrote in his email to the newspaper.

He adds: “I voiced my concern to centre management about this dangerous situation and I suggested that they post a staff member at the bottom of the escalator where people are supposed to come down, so they can redirect people wanting to go up to the other escalator, and vice versa. However, upon visiting Parow Centre four days after my conversation with centre management, it seems as if they have a total disregard for the safety of their patrons, as the same dangerous situation is still allowed to continue, with no signage or staff members posted at the problem escalators.”

In response to the complaints, Francois van der Merwe, operations manager at the centre, said all health safety protocols are in place.

“All lifts and escalators are wiped down every 30 minutes with a disinfectant by our cleaning crew during the day. We have a night shift team that does the detail work in the common areas. Cleaners are posted in the toilets and disinfect each cubical after use. There are social distancing decals at each escalator and lift to inform and encourage patrons to exercise social distancing. Wearing a mask is compulsory and is closely monitored. Sanitisers are available at each of the entrances,” he concludes.

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