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Sassa amends operations to comply with Covid-19 rules

The Vredenburg offices of the South African Social Security Agency (Sassa) have been closed since Monday 11 May, but local offices have been set up in various towns.

The Vredenburg office has operated from the district office, while the accommodation for the local office was in the process of being finalised.

“The national lockdown and the potential consequences of the pandemic have changed the operations of Sassa Vredenburg’s local office,” explained Shivani Wahab, Senior Communications Manager of Sassa.

“Space limitations at the district office [in any case] make it unsuitable for accommodating both clients and staff, for the office can accommodate fewer than 10 people, including security, cleaning services, staff and clients.

“Before the pandemic and the limitations it imposed we accommodated more people here.

The Vredenburg offices belong to the Department of Public Works, which led Sassa to source suitable venues for rendering services.

After consulting the Saldanha Bay Municipality the Louwville Community Hall and the Thusong Centre in Saldanha were indentified, but both venues are not currently available.

“As an interim measure Sassa has identified accommodation in Hopefield at the community hall and Langebaan at the Thusong Centre,” Wahab said.

“We are currently in preparation for services to be rendered as soon as possible in these communities.”

Currently operations are running with a third of the staff so changes have been made to operations:. Monday and Tuesday: Old Age Grant applications only.. Wednesday and Thursday: Child Support Grant applications only..Friday: Disability Grant Applications only by appointment.

Anyone looking to apply for the SRD Covid-19 grant can do so by sending a WhatsApp, an e-mail or the option of a USSD number from their cellphones. Applications for the SRD Covid-19 Grant are NOT done at any Sassa Office.

All enquiries can be referred to 0800 60 10 11. No enquiries are managed at a Sassa local office during the pandemic.

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